One-Price All-Over Thailand
Lawin offers One Price Across Thailand, No Agent Fees, No Hidden Charges. Anywhere you are in Thailand, Lawin will pick up your box from your doorstep through our domestic shipping partners across the country.
- FREE Pick-Up within Metropolitan Bangkok (42/50 districts)
- Arranged Pick-Up with our Thai Domestic Shipping Partner at a very affordable price.
- Your courier of choice. You can send it to our Bangkok office any way you like. Just send us the tracking number and parcel details beforehand.
Online Tracking Services
Anytime, Anywhere you know where your boxes are. Using your Tracking numbers, you can check the status of your shipments through our Lawinwebsite Track & Trace or you can add a LawinTracker App to your mobile home screen.
SMS & Email Delivery Updates
The first-ever value-added service offered to you by a Balikbayan Cargo Company to the Filipino community here in Thailand at no additional cost. Receive package status updates through SMS and Emails here in Thailand and to your family in the Philippines. Senders will receive a total of
6-7 messages and Consignees will receive a total of 2 messages to make sure you are updated every step of the way.
Customer Service 7 days a week
Our online chat rooms are open every day, 7days a week. Send us a message from 6 pm to 9 pm (Thailand Time).
24/7 Online Booking Channel
We have an online booking channel for customers to access for booking empty box requests and box pick-up requests Anytime, Anywhere.
- Empty Box Request:
- Pick-up Requests:
No Agent Fee
Lawin is taking advantage of Thailand’s premier and advanced Domestic Shipping system.
Lawin has a centralized communication channel based in Bangkok. Operations are managed by one office. No Agent Fee, No Commissions, and No expensive pick-up arrangements.
Strict Conflict of Interest Policy
Conflicts of interest may arise where a company employee puts his or her personal interests before the interests of Lawin.
- No Lawin Staff are allowed to involve themselves in any businesses directly related to shipping to the Philippines.
- No Lawin Pick-Up/Delivery Staff are allowed to negotiate prices with customers.
- Promotions & Rates will be informed to customers before the Delivery/Pick-UpSchedule.
Promotions & Discounts
Exciting Promotions & Discounts are available for customers to look forward to especially on numerous occasions and festive seasons.
Convenient Pick-Up Schedule
Our highly experienced team will do their best to accommodate pick-up requests at your most convenient time. This will allow customers to prepare their boxes before the scheduled pick-up. Every Loading Cut-Off Schedule is announced ahead of time via Lawin’s Official Facebook Page.
Professional Package Handling
Employees are appropriately groomed and well trained in providing the utmost service to our customers. Transaction transparency and service standards are our priority. The Lawin team is composed of highly experienced and high-skilled workers coming from different backgrounds, from customer service to its operation and warehouse staff and management. They undergo training and proper employment documentation to gain full incentives for the job. Our employee’s success is our success.
Proper Documentation & Invoicing
Customers are properly issued an invoice copy for their purchase. They are asked to fill up a waiver and packing list to declare the items inside their box and asked to declare the total value of the shipment. Lawin Invoices are sent via email address for proper documentation and reference. Customers are asked to pay through Lawin’s official bank account and not to any personal bank account.
Secured Business Partnerships
Lawin is in partnership with local and international shipping companies from RoadFreight, Sea Freight, and Airfreight services to ensure proper handling of door-to-door shipments to anywhere in the Philippines.
